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Trading Policy

Pricing

All information including pricing is deemed correct as published on this web site. We reserve the right to alter and modify the pricing and specification of products without notice. We also reserve the right to withdraw products at any time. Prices include VAT at the current applicable rate.

Payments

We will only dispatch items once payment is received in full. If an item cannot be sent for any reason you will be notified and offered an alternative or refund within 48hrs.

Guarantee

All products sold on this website are covered by their respective manufacturer’s 12mth guarantee unless stated otherwise. All exhaust systems carry a 60 day warranty unless stated otherwise in the product listing. This warranty does not cover any rust forming on any part of the system and only covers the system against faulty workmanship.

The following parts should be fitted by trained professionals only CYLINDER KITS, GEAR KITS, CLUTCHES and in some cases EXHAUSTS.

Delivery

Dispatch times take priority over everything else at Adrenalin-Pedstop and we will always push for same day dispatch regardless of order size but we do have cut off points.

Next Day Courier services collect from us at 3.30pm Monday to Friday so please bare this in mind and try to place your order as early as possible to avoid disappointment.

Royal Mail’s collection time is 4.45pm which includes the tracked 48 hour service so again the earlier the better.

Delivery times depend on the service you choose in the shopping cart, the options available vary from economy 2nd class post right through to Courier 24hr or even Royal Mail Special Delivery.

Please note that all Next Day services are working days not including Saturday or Sunday, Next Day orders placed on Friday before the cut of point will be delivered Monday.

Royal Mail Special Delivery (Saturday Service) should be used on Fridays if you need it for the weekend.

Returns

Goods delivered correctly and in accordance with your order can be returned within 7 days of receipt providing the item is still new and unused in its original unopened packaging.

This 7 day window is not an opportunity for you to fit or test to a product to ascertain whether it is was needed.

A valid returns number can be obtained from our returns department beforehand and must be clearly visible on the outside of the envelope or packaging without this it may be rejected.

You are responsible for the cost of returning the goods in undamaged original packaging, all such returns must be accompanied by the original receipt.

Please allow up to 30 days for a refund although our normal procedure is to clear the few we receive each Friday.

Refunds

All refunds will be made in accordance with original means of payment. Under no circumstances will cash refunds be given.